Sustainability Report
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Sustainability
Sustainability Report
2024 Sustainability Highlights
Explore our progress across each sustainability pillar.
FY2024 — Community Engagement
Investing in communities through education, food access and flagship CSR programmes.
- 4 highlights in 2024
Invested in community programmes during 2024
Individuals reached
Beneficiaries across communities through our engagement initiatives.
Flagship CSR pledge
For 2 flagship CSR programmes, Sehati Feed to Educate and KFC Scholarship.
Education & workforce development
Continued support for government initiatives.
FY2024 — Environmental Resilience
Lowering our footprint across energy, water, emissions and waste while scaling circular practices.
- 5 highlights in 2024
- YoY
Lower environmental impact
Due to temporary fluctuations in operational scale.
Plastic SKUs
Reduced from 39 in 2022.
Used cooking oil recycled
Recycled downstream — over 2,000 MT during the year in review.
Harvest Programme stores
Expanded from 30 stores.
Food waste diverted
To under-served communities via Kechara Soup Kitchen & The Lost Food Project.
FY2024 — Workplace Environment
Building a diverse, safe and capable workforce through inclusion, safety and continuous development.
- 5 highlights in 2024
Female representation
Maintaining a diverse workforce across the organisation.
Persons with disabilities
Employed across our operations.
LTIFR
Compliance officers appointed & trained at restaurant level to strengthen safety.
Invested in training & development
New in-house programmes (Mentorship & People Grower) and Diploma Programmes in Collaboration with National Integrated College.
Employees funded
To pursue micro-credential degree programmes with Universiti Sains Malaysia.
FY2024 — Responsible Production & Supply Chain
Sourcing responsibly and safeguarding food safety across our supply chain.
- 3 highlights in 2024
Sourced locally
Of our 2024 purchases were sourced from local suppliers.
Certified suppliers
Our food ingredient suppliers
are now certified under a GFSI recognised scheme.
Certification obtained
For our internal warehouses across Malaysia.
Upholding integrity and accountability across every level of our business
Investing in communities through education, food access and flagship CSR programmes.
- 4 highlights in 2024
Regulatory non-compliance
No non-compliance with regulatory, health, employee-rights or safety requirements.
Corruption incidents
No confirmed incidents of corruption recorded during the year.
Data breaches
Maintained zero data breaches throughout the year.
EcoVadis score
Improved EcoVadis assessment score, up from 36.
QSR Brands remains committed to sustainability and transparency through the publication of our annual Sustainability Report, which highlights our performance and progress on key impact areas.
View our latest and past reports here:
Sustainability Report 2024
Sustainability Report 2022/2023
